Here are a few of the more commonly Frequently Asked Questions of the dispense4me.co.uk prescription service. Clicking on a question will bring the answer to the top of the page. If we haven't covered your query here please e mail or phone us on 01509 506564.
Can you remind me when my repeat prescription is due ?
[f you send us a repeatable private prescription or NHS batch repeat, we can call or email you when your next installment is due, or you can contact us when you want more. We hope to introduce this service to NHS prescriptions when electronic prescribing is fully implemented soon.]
[Each medicine listed on your prescription is usually a separate item. You pay £7.10 for each one, unless you hold a pre-payment certificate or are exempt for one of the other reasons stated on the back of the prescription. Occasionally, a single item is classed as more than one fee. Please click here to see commonly dispensed items which differ from the £7.10 fee.]
[We can keep your order until we receive the missing information. Or if
you wish we can return your order.]
[UK law prevents us from dispensing prescriptions from practitioners registered
outside of the UK.]
[This is now an NHS requirement carried out by all registered pharmacies.]
[It is illegal to advertise prescription medicines and to display the price before a patient has the prescription could be construed as advertising. We can only quote and give prices once a customer has a prescription. Click here if you wish to be quoted for a price for your private prescription]
[For safety reasons we cannot deliver them by Royal Mail, and the cost of sending them by specialist carrier would be prohibitive..]
[The morning-after pill is only available without a prescription if a consultation in person with a pharmacist is carried out. For this reason, we are unable to provide this product.]
[We will send you an email to confirming dispatch and the pharmacists name responsible for dispensing your medication. Your medicines should arrive within 2 working days of the date of this email. If you have not received your medicines after 3 working days, and Royal Mail has not left a card, please email us by clicking here or phone 01509 506564.]
You, or another adult (not children), will need to sign for your delivery. For safety reasons it cannot be posted through the letterbox or left in a secure area .]
[Delivery is normally by Royal Mail 1st class, Recorded Delivery or, for bulky items parcel force. Sorry we cannot state an exact delivery day or time with these services]
[Sorry, we are only able to supply customers in the UK with prescriptions issued by UK registered prescribers.]
[Vantage Pharmacy (Dispense4me Ltd) 14-20 Field Street,Shepshed,Leicestershire.LE12 9AL dispenses and sells prescription and pharmacy-only medicines from the dispense4me.co.uk website. This address is the registered premises with the Royal Pharmaceutical Society of Great Britain. For further information please click here .To check the registration details of our pharmacy and pharmacists please visit Royal Pharmaceutical Society of Great Britain website then click on "Registers" on the left hand side of the page and follow the instructions given.]
[We keep all information you give securely in our pharmacy. No private medical information or your prescription history is kept or given on the Internet. We do not use any information for marketing purposes unless requested by you to do so. We request your daytime and telephone number only to use if we need to contact you should there be a problem with your prescription.]
[If you have any questions we haven't covered above, please email us by clicking here or phone 01509 506564.]
[In the first instance you should contact us. We operate a NHS Complaints procedure.Details can be found at http://www.vantagechemist.co.uk/catalog/privacy.php.]
